Secretary PA Course – CPD accredited (Virtual Classroom)


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“I am really glad I invested my savings in this course; I learnt a lot and am looking forward to doing more specialised Souters’ courses.” Elena B.

“Everybody in the business world needs to take this course. It is very informative and will help in other areas outside the Secretary/PA field.” Dolapo.

“I admired the elegant, clear and well-controlled way that the trainer speaks, not at all hurried.” Mary P.

“Joan was brilliant- a wealth of knowledge and experience and utterly professional.” Georgina.


To provide the student with a sound knowledge base and the practical ability to perform effectively in a PA or Secretary role with full job readiness.

Course Format

Full live tutor training for Secretarial and PA roles, in a  virtual classroom environment. Interactive training sessions with the tutor plus practical sessions. The course ends with an “on the job” simulation in an assessment format and getting the maximum training potential.

Course Content

  • Job functions of a PA/Secretary
  • Diary Management
  • Business Writing and Communication foundation
  • CV Development
  • Composing E-mails and memos
  • Telephone skills
  • Making Travel/Hotel Arrangements
  • Filing Systems
  • Time Management
  • Invoicing/Petty cash
  • Client Care
  • Complaint Handling
  • Work Planning
  • Document and email presentation and proofreading
  • Confidence building
  • Typing and audio skills to proficient level or further if you already touch-type
  • Organising meetings


Additional Info

If you want to upgrade to the Secretary PA Diploma, you will need to enrol in a minimum of two Microsoft Packages of your choice (MS Word is compulsory). We are a Microsoft Certified Academy so we can offer state of the art Microsoft Training. Microsoft Certification, which is globally recognised, is also available.


“I attended this course to refresh and enhance my PA skills. It was an intense week of classroom-style learning, together with practical typing tasks. The tutor was competent and delivered the training extremely effectively. I will definitely be able to apply the skills I have learnt in my PA role.” – PA Secretary Course Attendee.

Dates and Duration

Dates are in the drop down menu in the booking area at the top of this page.

Teaching is with a live tutor, in a virtual classroom, over five full days or equivalent part-time plus homework five to six hours.

The course can be taken full-time and intensively or part-time in the evening or on Saturdays.

Course Requirements

Ideally, you have some office skills and good secondary education as a minimum, but all cases will be considered. If in doubt, contact us and we can discuss your current skills and experience. If you have no office or clerical experience at all, it may be beneficial for you to take the Secretary Foundation Course before taking this course.


  • The course is well-recognised, nationally and internationally. You can see on our testimonial page that the large majority of students have successfully found the jobs they wanted.
  • Souters is well connected with the quality agencies and directly with employers.
  • The course is led by live tutors, which enables participants to gain personal attention and assistance.

CPD Certification on successful completion

The CPD qualification (Continuing Professional Development) is a form of accredited training required by many professional bodies such as solicitors, barristers, accountants and many more.

Not only are CPD Courses well respected and known across the globe, but they are also often required for certain industries. A CPD accredited course on your CV is likely to benefit your job prospects greatly.

Additional information


Virtual Classroom 4-8 March 2024, Virtual Classroom 15-19 April 2024, Book Flexible time study