Introduction Level PA Course – Level 2


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This Introduction Level PA Course gives students a comprehensive introduction to PA work. This course is ideal for people looking to move into PA Jobs with no previous experience and limited/no previous experience. You will gain a professional qualification and the mix of administrative PA skills combined with IT and Keyboard skills needed to move into a PA job.

It also forms an excellent basis for continued training as a PA. You could opt to continue and take our more advanced PA Courses – CPD Accredited, to attain a more senior PA role.

It provides a sound set of administrative PA skills, builds confidence, and enables early entry into the job market by creating job readiness.


To provide a stepping stone to your first junior administration, secretary or PA role. This is ideal for building the experience needed to progress to more senior PA roles. The course is structured to act as an introduction prior to embarking on our PA Course or PA Diploma.

Course Format

An experienced PA trainer will deliver a two-day, tutor-led course segment in a Virtual Classroom. Here you can gain the valuable guidance of learning from an experienced PA.

There is a one-month flexi-time online study following this two-day virtual classroom course. In this period, you will study Microsoft Office and Keyboard skills to suit your schedule.

Introduction Level PA Course

Course Content

Introduction Level PA Course – 2-Day Virtual Classroom with an experienced PA tutor

  • The structure of a Company
  • Duties of a PA and the job role
  • Health and Safety in the office
  • Filing
  • Emails and email management
  • Time management and prioritisation
  • The purpose of the Office
  • Structure of Departments and Organisational structures
  • Mail management
  • Stationery – Stock Control
  • Telephone etiquette and procedure
  • Client care skills
  • Proof-reading
  • CV and Career Advice

Keyboard skills – online training module for one month

  • Touch Typing

Microsoft Office Course – online training module for one month

  • Microsoft Word
  • Microsoft Outlook

The MS Office and typing elements of the course can be started early if requested, as many students are keen to get going quickly. The course is structured to assist people who cannot attend full-time for over one month. We provide tutor-led classroom sessions for two days, and thereafter, you may attend on flexi-hours. Some training can be carried out at home online.


“I am very happy with the course. It was a very good decision! I would recommend it to everyone”. She further added that she “…would like to do the next level”.

Dates and Duration

The MS Office and typing elements of the course can be started anytime. You can opt to take this section of the course before or after the virtual classroom training. The course is structured to assist people who cannot attend full-time for over one month.

  • We provide tutor-led virtual classroom sessions for two days from 10:30 to 4:00
  • Check the Date Options at the top of this Page in the booking area for dates.
  • One month of online interactive training on a flexible basis

Course Requirements

It is an Introduction Level PA Course. There are no set prerequisites. If you have doubts about your suitability, don’t hesitate to contact us. The course is designed for people without experience or transferable skills to join the PA Course or get PA Diploma directly.

This is a complete beginner course, designed for people with minimal transferrable skills and IT skills, to be able to start a PA Career. The majority of learners will commence at Level 3 with the PA Course or PA Diploma.

Suitable for

The course is ideal for people looking for a first job as a junior PA, receptionist or admin. It is ideally suited to people with no prior experience and limited/no transferrable experience from a related job.

If you have some experience in the field, you should take our PA Courses.


  • Provides a sound set of introductory office skills
  • Builds confidence
  • Enables early entry to the job market by creating job readiness.


Level 2 – Introduction to PA Skills Certificate

CPD Accreditation

All of our courses are CPD Accredited. The CPD Standards confirms the quality of training. You can also request a CPD Certificate upon completion, if desired.


Additional information


10 – 11 January 2024, Book Flexi time start when ready