Medical Administration Course


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Medical Administration Course Background

Our training centre has ongoing experience of providing training to the NHS. We have a wealth of experience in Medical Office Admin and Secretary Training. This course is delivered directly to the NHS. The course is fully accredited by the CPD.

“All of it was important as all can be applied in my current role. Very interesting and fun course- well structured”. Amanda K.


To provide an insight into the functions of a medical administrator, the structure and use of terminology and the meanings of abbreviations related thereto. To assist in the building of confidence in dealing with patients, preforming a wide range of administrative functions in a medical environment, preparing letters and reports and in recording data in respect of medical phrases.

Course Format

One day delivery face-to-face with an experienced medical trainer, who is a Doctor and NHS Trainer and medical trainer outside the UK, and two days with an expert in administration work. The course is highly practical and it prepares you to mover into a job smoothly.

Medical Administration Course Content

There are two modules; one in Medical Terminology and one in Administration. Medical Terminology Module

  • Outline of the role of a medical administrator/secretary and identify areas where the role differs from other secretarial jobs.
  • Interpret the meanings of a variety of medical terms by breaking words down into component parts, suffixes and prefixes.
  • Understand the structure of medical words.
  • Expanding some common abbreviations.
  • Feel more confident in communicating with patients, preparing letters and reports and in recording data.

Administration Module

  • The structure of an organisation
  • Duties of a Admin and the job role
  • Health and Safety in the office
  • Filing
  • Emails and email management
  • Briefing of Office, Secretarial and Admin function
  • The purpose of the Office
  • Structure of Departments and Organisational structures
  • Mail management
  • Stationery – Stock Control
  • Telephone etiquette and procedure
  • Client care skills
  • Proof-reading
  • CV and Career Advice
  • Touch Typing
  • Microsoft Word plus 1 other Microsoft Programme

Dates and Duration

10:30 to 16:30 for three days course.


  • Certification on completion of the course
  • CPD Accreditation to build your CV
  • A wide range of technical skills for a career in Medical Administration
  • IT skills for Administrative jobs and certification in each program
  • Job skills and confidence to build a successful career

Additional information

Date of course

8 March 2021, Book A Different Date