Full live tutor training for Secretarial and PA roles.
Course Content
- Job functions of a PA/Secretary
- Diary Management
- Business Letter Writing foundation
- CV Development
- Composing Faxes, Memorandums and E-mails
- Telephone skills
- Making Travel/Hotel Arrangements
- Filing Systems
- Time Management
- Invoicing/Petty cash
- Client Care
- Complaint Handling
- Work Planning
- Document Presentation and proofreading
- Confidence building
- Typing and audio skills to proficient level or further if you already touch type