Secretary PA

£799.00

Product Total: 0000799.00
SKU: c0c7c76d30bd Category:

Full live tutor training for Secretarial and PA roles.

Course Content

  • Job functions of a PA/Secretary
  • Diary Management
  • Business Letter Writing foundation
  • CV Development
  • Composing Faxes, Memorandums and E-mails
  • Telephone skills
  • Making Travel/Hotel Arrangements
  • Filing Systems
  • Time Management
  • Invoicing/Petty cash
  • Client Care
  • Complaint Handling
  • Work Planning
  • Document Presentation and proofreading
  • Confidence building
  • Typing and audio skills to proficient level or further if you already touch type