Team Leader of Executive Assistants and PAs at Law firm in London

Team Leader of Executive Assistants and PAs at Law firm in London

Full Executive Assistant (EA) support to one fee earner or partner within the practice – see EA job description.

Support, development and performance management of a team of Executive Assistants and Team Assistants, ensuring the team motivated and providing support to the practice that is effective.

The role pays £44 – 44.5K

Responsible for annual and mid-year appraisals: working with lawyers to hold appraisal meetings, coordinate feedback and set objectives, including feedback for probation reviews, and participation in practice-wide moderation meetings.

Building strong relations with internal departments to promote utilisation of appropriate resources, in particular ensuring admin work is delegated to Team Assistants, documents are sent to Document Production and volume printing is sent to Reprographics.

Ensuring appropriate resources within the department and people issues such as sickness, timekeeping or performance are addressed or escalated.

Facilitate and monitor fair distribution of workload and ensure cover is provided for absences or peaks, whilst ensuring excellence levels are maintained.

Encouraging the development and growth of the team by acting as coach, mentor and sounding board and identifying any training or development needs with L&D, HR and management.
Assisting in the recruitment of and selection of team members, including shortlisting, scheduling, testing, interviewing and selecting candidates.
Acting as a “go to” person in coordinating issues relating to cover, equipment, room moves, trainee rotations, pairings, facilities or ad hoc requests.
Reviewing and implementing process improvements, working closely with support managers and team leaders to utilise improved technology, best practice or better ways of working.

Keeping accurate records and ensuring adequate cover for holiday and sickness, including holding individual return to work meetings when required.
Arranging and chairing regular team meetings to share ideas or issues, dealing with action points raised and ensuring communications and updates are regularly passed to the team.

Working closely with HR on flexible working requests, family leave, secondments.
Coordinating the arrival of new team members and arranging buddies, inductions and introductions to the team.

Working closely with SSM and Team Leaders across the firm to develop and maintain a strong network and cross practice working and consistency of approach
Ensuring timely submission of departmental information (such as timesheets, narratives) and providing regular reports to management.

Organising regular or ad hoc training sessions required by team or Expertise lawyers, including promptly updating data records in LMS.
Assisting with the development and implementation of firm initiatives or change programmes, including coordination of projects (i.e. Work Experience, Trainee Programme) and other projects as they arise. Works closely with a paired Team Leader (buddy Team Leader) to ensure coverage is always provided to paired practice area during absence or holiday.
Ensuring firm’s policies and procedures are followed.

The applicant should have at least 2 GCSEs of which one should be English Language and another preferably Maths at grade C and above,IB points of 24 or equivalent.

Legal Secretary Jobs London

Ideally, should have a Secretarial or Administration qualification or a Legal Secretary Diploma.

However, there are detailed requirement and experience required below.

Skills and Experience

  • At
    least three years’ experience in managing a support team and demonstrable
    people management skills within a professional firm.
  • Exceptional
    organisational skills, able to plan and prioritise own workload and adjust to
    changing priorities or issues as they arise
  • Excellent
    communication skills, able to speak and write with clarity and professionalism
    appropriate to the situati