Testimonials

Secretary PA Course

"I would highly recommend this course to people, very informative covered so many topics"

.......Cheryl Homes, Senior PA Argos Ltd

Executive PA Course

Feedback S Holroyd, EA to CEO

"Tutor gets involved in discussion, nothing is too much trouble to ask or sounds silly, good explanations with examples, enjoys talking to students"


Administration Course

"The tutors were friendly, knowledgeable and made the course interesting.........I loved the course, I learnt a lot more about what administration entails.......overall very impressed and would definitely recommend this course and Souters to others and other companies..." Sandra de Jesus, London Probation Trust, Facilities Administrator

 

PA/Secretary

Q. What did you most enjoy about the course?

A. The environment and the way lectures are given; also the fact that I was able to learn something new which will help me in my career.

Q. What was the most important thing you learnt?

A. I write a lot of letters at work but this course taught me how to write more efficiently and in a professional manner.

Adeola O

 

Legal Secretary Course

"Friendly tutor, always ready to assist , I really enjoyed the Wills and Divorce parts of the course........a vary intense and packed week of learning..........good location and comfortable surroundings.........."    

Bijal Raichura

"The information given made it so much easier to enjoy, retain and put into practice..................

Q: What feedback do you have for the trainer?  Answer: Excellent

Angie Ewers

 

Secretary/PA Course

"I really enjoyed the course, I was nervous at first but Joan (the tutor) made me at ease and able to focus on the task at hand"

Q. What did you most enjoy about the course? A: Gaining a whole understanding of the PA Role.

...................Tommy Lawrence

The course is really good and I can notice a great  difference at work when I start to put into practice what I am learning here

........................Walce

 

 

 

Legal Secretary Course-SOUTERS

Really enjoyed this course and will recommend. A very good practical course for anyone already working in the legal sector or for experienced office staff looking to join.

Good balance of practical sessions and theory. I found the classroom sessions most useful..............................Aili was great, always accessible.......................

 

RECENT COURSE GRADUATES SAID:

EXECUTIVE PA COURSE

.....Good networking, very happy with contents and tutors , excellent refreshments.

Priscila de Oliveira

I enjoyed the informal delivery

Ziggy

....very patient and explained everything I needed

Pauline

 

Secretary PA

Excellent!!!! (if I pass!)

The course is very good; in such a short time you learn so much-I am very happy.

Amelia Bye

Joan was very easy to listen to, she explained everything very well and clearly knew everything.

I was so glad you had a course which ran for five days as most places do not do this.

Sophie Dangerfield

 

"Joan was brilliant- a wealth of knowledge and experience and utterly professional" Georgina, Secretary PA Course

Hi,

I just wanted to mention that I got a job! I'm working as a personal assistant at a music production company specialising in advertisement and TV background music for the BBC. Thank you so much for everything you've taught me, it has been very helpful and my boss has been very impressed with the things that I know. Already he trusts me to handle the business correspondence for the company. Thank you again for all your support.

Best Regards,
Ran.

EA or Executive PA Course:

"I feel very pleased with the content of the course and what was packed into three days. I feel the quality of the teaching and information was up-to-date, inspired debate; I thought the exercises/discussion were challenging."
“I feel Souters has been caring, considerate and very professional. I feel more confident about my skills and about approaching the job market as a result of the training I have received there.”“The course equipped me with the belief and confidence that I can achieve my aspirations and gave me the tools to enable me to succeed.”The trainer was “very personable and motivational”.

Jenny Andrews, Sustainability Coordinator, Unilever

 

"The course was engaging and the pace was good. The course gave me clarity on what I am doing well and gaps where I could improve. Thank you.”

Course attendee

 

“This two day workshop has helped me have another insight of how I can better assert my workload, communication skills with my supervisors and the organisation. This is to be recommended”

VST, Executive Assistant, Haemonetics

 

 “Content was marvellous, completely different to other PA courses as it is focused not on skills but behaviours. Allowed me to gain insight on myself and how my behaviour impacted on my life/career and how others perceived things. Overall great insight will be taken away and used for life!”

Candice. Executive PA.

 

“The course was very useful and made me look at things in a different perspective. This has energised me into feeling I am able to cope with any given scenario.”

 

“I have enjoyed this course which has given me some tools to put into practise, made me aware of obstacles and given me a clear vision for the future.”

S.S. PA.


 

"Lots to think about and take away with me. Martin was great in allowing us to describe our own experiences and showing us how to put the theory into practice. You can see Martin is passionate about what he does and this makes the course more interesting"

Sasha Hill The Takeover Panel, City of London

 

"The course not only covered excellent materials and helped me a great deal to sharpen the focus on key areas. Also helped to refresh existing knowledge; very strong focus on the areas I need to improve and will definitely recommend the course to colleagues and friends"
Fantastic! Makes you think and realise that you can do it! Learnt new processes and good knowledge. Now just need to put it into practise. Very good strategies! Thanks.”

Kertreena Williams, P.A. BMW

 

The pace of the workshop and structure was very good. I have learnt a lot about myself and the way I currently work and how I can adapt to be more proactive and happier in my working life.”

Julia Collins. P.A. Prupim.

 

“The course has been very informative and helpful and I will certainly recommend Souters to other colleagues at The Scout Association.”

Olivia Ward, P.A. The Scouts Association.

 

“I feel the course was of a huge benefit to me. The level of information was perfect and provided in a fun way. Would like to say a big thank you Martin for helping me find tools to use in work and also for making course so enjoyable. Will definitely recommend”

Lisa White, Prupim

 

“A very useful, productive two days whose benefits I look forward to implementing and developing”

Executive PA, The American International University in London.

 

“The most effective learning course I’ve ever been on”

"The course was extremely useful. I've been putting all skills and experience into practice and above all I feel very confident. Two days course that changed my life - thank you!"

Gina Abbs, Executive PA, University College London

 

Marithe, a Senior PA from the International Trade Centre, Geneva, Switzerland attended this course with a colleague. The following is an excerpt from the briefing note to the senior executive at the ITC:-

  • Course intense, well balanced and absolutely excellent.
  • Materials and methods of tuition were very good too.
  • Being outside the office in another environment allowed full concentration.
  • Trainers were great.
  • A gap analysis was conducted all throughout the two days. (Annex 1)
  • I asked if it would be possible to keep in contact. Answer was positive

 

 “Very enriching training course, learning how to be an effective person in life. Learn more about your self and how the psychological aspect is important. I personally learned that I can achieve any goal as long as I believe in myself.”  It’s been enormously helpful in giving me a clear insight into what actions I can take to improve my working life and helped me build what I believe will be a solid foundation for continuous improvement”
 

Tefla Al-Ahbabi, Administrative Assistant, Aspire Academy, Qatar.

 

“Course exceeded expectations as I feel it has inspired me to make a real change in how I feel about myself and the potential that I have to succeed in both my personal and work life.”

'Excellent course, excellent tutor, highly recommended'
 “This has been an excellent course which has enabled me to deconstruct my understanding of my behaviour and its impact on others. The coach was outstanding in his level of knowledge and quality of delivery. I have been able to address issues that I have deliberately avoided in the past.”

Carole Bird.

 

"This course is excellent for every kind of position.”

 Vasilika Papa, PA to CEO, Tirana International Airport, Albania

Minute Taking Course

“Excellent session, well run, very informative trainer..........easy to read materials, premises easy to find and well maintained”

Zara Simpson EA Barclays Head Office

 

Professional receptionist

............All excellent!

The course was extremely useful; even if the student already knows the basics it is excellent for brushing up skills and becoming more "polished"

It's a very nice office and comfortable premises; very hospitable and friendly staff.


Natalie Fernandez

 

Excellent!!

She (the tutor) is full of life and makes the course very enjoyable

 

Legal Secretary Course

“......Fantastic week! Truly insightful view into the legal world. Aili is a brilliant teacher with excellent knowledge... Thank You”

 

Workshop Exec PA

“The course equipped me with the belief and confidence that I can achieve my aspirations and gave me the tools to enable me to succeed.”

The trainer was “very personable and motivational”.

Jenny Andrews, Sustainability Coordinator, Unilever

 

“The course was engaging and the pace was good. The course gave me clarity on what I am doing well and gaps where I could improve. Thank you.”

Course attendee

 

“This two day workshop has helped me have another insight of how I can better assert my workload, communication skills with my supervisors and the organisation. This is to be recommended”

VST, Executive Assistant, Haemonetics


Executive PA Workshop

“Content was marvellous, completely different to other PA courses as it is focused not on skills but behaviours. Allowed me to gain insight on myself and how my behaviour impacted on my life/career and how others perceived things. Overall great insight will be taken away and used for life!”

Candice. Executive PA.

 

“The course was very useful and made me look at things in a different perspective. This has energised me into feeling I am able to cope with any given scenario.”

Course attendee

 

“I have enjoyed this course which has given me some tools to put into practise, made me aware of obstacles and given me a clear vision for the future.”

S.S. PA.


EA or Executive PA Course:

"I feel very pleased with the content of the course and what was packed into three days. I feel the quality of the teaching and information was up-to-date, inspired debate; I thought the exercises/discussion were challenging."

I feel Souters has been caring, considerate and very professional. I feel more confident about my skills and about approaching the job market as a result of the training I have received there.

Georgina on Secretary PA Course said:

 

"Joan was brilliant- a wealth of knowledge and experience and utterly professional"

"Lots to think about and take away with me. Martin was great in allowing us to describe our own experiences and showing us how to put the theory into practice. You can see Martin is passionate about what he does and this makes the course more interesting"


Sasha Hill The Takeover Panel, City of London  Exec PA Workshop

 

"The course not only covered excellent materials and helped me a great deal to sharpen the focus on key areas. Also helped to refresh existing knowledge; very strong focus on the areas I need to improve and will definitely recommend the course to colleagues and friends"

Delegate Exec PA Workshop

From Ali, funded by her high profile Public Sector employer and did an Executive PA Diploma Programme; this is what she said about two of the courses:

 

PA/Secretary Course

I attended this course to refresh and enhance my PA skills. It was an intense week of classroom style learning, together with practical typing tasks. The tutor was competent and delivered the training extremely effectively. I will definitely be able to apply the skills I have learnt in my PA role.


Executive PA Course

A brilliant course, which has inspired me to carry out my PA role with enthusiasm and confidence. Course content was excellent, covering many skills that any PA would be able to put into practice in an office environment. It was delivered by competent tutors in a classroom environment.

Ali Wilde


Comment re MS Office training
This client paid over £1,500.00 for MS Office training with one of our main competitors and more for face to face training elsewhere. After that, when he failed the Microsoft Global exam at our centre, he decided to try our training system; this is what he said:

Hi

Having just started the course yesterday, I would just like to say how impressed I was with the on line version/training for my current course in Microsoft Excel. I found the lessons/topics easy to follow and if you are unsure of any answers, you are able to view the correct one. I also found that listening to beginning off each topic very helpful as this gives an overall look at each topic. My only negative would be that I only found this course purely because it is only one of the few centres that you are able to do the MOS exams, and which I believe that as a company you are losing out on potential clients/customers by not advertising more.

Regards

Lyle

Advanced Personal Performance Course

“Course exceeded expectations as I feel it has inspired me to make a real change in how I feel about myself and the potential that I have to succeed in both my personal and work life.”

'Excellent course, excellent tutor, highly recommended'

Ivan Kirby, Executive Assistant, In Touch


“Trainer delivered the course in a way that was easy to understand which made it easy to see how areas could be implemented into life at work. Trainer had a good ability to draw out of you what you knew was there all the time with regard to skills.”

Tracey Hendry, PA to Director of Public Engagement, QAA.


Mr Evans recently sponsored his granddaughter for a full training programme at Souters

I know you like to hear of progress made by your ex-students on completion of the courses so I will tell you what has happened to my grand-daughter (Zoe) since she successfully completed the courses in Business Admin and P/A Secretary at Souters Training Centre in Ludgate Hill. She found a post with a north London estate agent; however this job did not last long because the company business was not strong enough to employ new staff. She then obtained her current post, this time with a local property development company. Zoe has found the work to be intense but satisfying. Much of her work uses in-house computer software and she makes extensive use of MS Office, especially Word and Excel. Thanks to her training with you she has coped well with the IT requirements and is able to concentrate on the needs and disciplines of the business. Zoe is enjoying herself, learning new skills, taking on new responsibilities and she is looking forward to further development of her career. It is much too early to make any claims for success, but I can say that the training courses together with your assistance in drawing up Zoe’s CV have been very beneficial.

Thank you for providing such appropriate and excellent training courses.

Zoe has read this memo and approves its content. Please feel free to use it as you wish.

Peter Evans.

ILEX

We would like to congratulate Tanya on being offered a full-time (Permanent) position with a prestigious law firm within the heart of the City.

Below is an e-mail from Tanya informing our College of her great news:

“Hi Aili

I would like to share some great news with you and to say a huge thank you for putting me forward to FFW. I have had the most amazing time doing my work experience, everyone on the team has been very helpful and friendly and Caroline was the best mentor I could ever ask for. Also Beverly has coached me every step of the way and has been incredibly supportive.

I am happy to say that I have now been offered a full-time position within their IP Protection department.

So even though it has been intense few months for me having to juggle internship and another job, it has paid off tremendously.

Once again a big thank you to everyone at Souters and best wishes for Christmas and the New Year to come.

With kindest regards

Tania”

PA

We received very good feedback from our students whom have completed our PA/Secretary Course,

'I can only thank for all your help and support...perhaps one day in the future I would like to do a legal secretary course'. This student was recommended by her colleague who had already completed the same course.

'I found that the info given are very useful in a practical way; you know how it works now'. This student was also interested in the Executive PA Course, which is follow-on course to the PA/Secretary Course and enables students to enhance their gained skills and knowledge to the advanced level of the EA.

'I am very happy with the course. It was a very good decision! I would recommend it to everyone'. She further added that she '...would like to do the next level'.

Another student was recommended to undertake this course by a friend whom had also completed this course. Her comments about this course was that '...It was very useful, I learnt a lot; I now can actually write business letters'. When asked which further courses would be of interest to her, this student replied, '...not decided yet, but definitely would like to do some more'.

 

Legal Secretary

Further comments were given by another student who found the course to be '...good; especially useful was the document presentation part and the opportunity to practice via homework'. Upon the completion of the course, this student furthered her training with Souters and commenced on our IT courses.

“A quick note of thanks for all your advice, support, superb tutoring, flexibility and opportunity following my decision earlier this year to invest in vocational study to secure a career path for myself.

I found the Legal Secretary and or Legal PA Diploma interesting and informative, and have been able to confidently build on my secretarial skills and tailor these to the disciplined nature of the legal profession. I am most grateful for being able to accommodate my legal module to incorporate the areas of law that have been of most interest to me, namely commercial law and civil litigation, and enabled me to reach a much greater understanding of the law itself.

As you know, I secured a fantastic role in a Legal 500 top tier IP firm a few weeks into my diploma. Three months in and I am still pinching myself as I cannot believe my luck!

Thank you again and may I wish you and all your current (and future) students ongoing success.

Best wishes

Hanna Kopsch”


We are pleased to receive feedback from an ex-student whom had attended our Legal Secretarial Diploma Packaged Course, regarding her career progress since leaving Souters.

In her e-mail she states that she has had ongoing success since completing the course with our College, and is now working for a top US law firm.

It is always comforting to know that our students have been able to utilize their knowledge and skills, which they have gained from our courses.

We wish her continuous success and luck for the future!

“Hi there

I just wanted to leave some feedback. I attended the college back in June 2006 where I undertook a legal secretarial diploma.

Since doing the course, I have had a very varied and interesting career in law which has included being a Float Secretary, a legal PA and also undertaking Paralegal duties. I am now at a very high profile US law firm and I know for a fact that having the course on my CV is what initially got me into my first legal role in 2007.

So thank you very much Souters!

Kind regards

Claire”





Quote from bespoke Company Secretarial Administration course

“Dear Darryl and Aili

I would just like to say a massive thank you for the training course that you put together specifically for my needs; in those three days I learnt all that there is to know about Companies House and associated legal documents.

Should I ever be asked about training courses, you will be highly recommended!!

Once again, many thanks for the hard work that you put into my training course.

Kind regards

 

Nicki”


Quote from Secretary/PA Course feedback forms

“was very nervous but I was made very welcome and relaxed quickly”
 

Three quotes from Executive PA Workshop ; all three are existing senior PA's

 “I feel the course was of a huge benefit to me. The level of information was perfect and provided in a fun way.

Would like to say a big thank you Martin for helping me find tools to use in work and also for making course so enjoyable.

Will definitely recommend”

Lisa White, Prupim


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