PA Certificate Course – Level 3


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Our IEAA Accredited PA Course provides a sound knowledge base and the practical abilities to perform effectively in a PA role. Many of our previous graduates from our PA Courses are now working in prestigious PA or Executive PA Jobs across London, the UK and internationally.

Course Format

An experienced PA tutor delivers a practical training programme designed to prepare attendees for PA roles and build skills for successful PA Careers. All of the training is delivered in a Virtual Classroom. There is a big focus on job-relevant practical exercises and interactive training sessions under the guidance of an experienced tutor. The course ends with an “on the job” simulation in an assessment format to attain your professional qualification.

PA Course

Course Content

  • Job functions of a PA
  • Diary Management
  • Business Writing and Communication foundation
  • CV Development
  • Composing E-mails and memos
  • Telephone skills
  • Making Travel/Hotel Arrangements
  • Filing Systems
  • Time Management
  • Invoicing/Petty cash
  • Expenses
  • Client Care
  • Complaint Handling
  • Work Planning
  • Document and email presentation and proofreading
  • Confidence building
  • Typing and audio skills to proficient level or further if you already touch-type
  • Organising business meetings


Additional Info

Our PA Diploma combines this PA Course with the Microsoft Office Diploma for a PA. This means you must complete training in three Microsoft Packages of your choice. You can choose three programmes Excel, Outlook, Word and PowerPoint.


“I attended this course to refresh and enhance my PA skills. It was an intense week of classroom-style learning and practical typing tasks. The tutor was competent and delivered the training extremely effectively. I will be able to apply the skills I have learnt in my PA role.” – PA Secretary Course Attendee.

“I am happy I invested my savings in this course; I learnt a lot and am looking forward to doing more specialised Souters’ courses.” Elena B.”

“Everybody in the business world needs to take this course. It is very informative and will help in other areas outside the Secretary/PA field.” Dolapo.

“I admired the elegant, clear and well-controlled way the trainer speaks, not hurried.” Mary P.

“Joan was brilliant- a wealth of knowledge and experience and utterly professional.” Georgina.

Dates and Duration

Dates are in the drop-down area in the booking part at the top of this page.

You can take this course in several formats:

  • Full-time and intensive online: The PA Course is taken over five full days, Monday – Friday. This fast-track method is ideal for someone looking to get training and a qualification quickly so they can quickly enter a PA role.
  • Flexible study: Work with our tutors to complete the course in your own time using a blended learning format. Contact us for details of this method.

Course Requirements

Ideally, you have some office skills and good secondary education as a minimum, but all cases will be considered. If in doubt, contact us, and we can discuss your current skills and experience. If you have no office or clerical experience, taking the Introduction Level Course may be beneficial before taking it.


  • The course is well-recognised, nationally and internationally. You can see on our testimonial page that most students have successfully found the jobs they wanted.
  • Gain a professional qualification to build your CV
  • IEAA accreditation. This is the Level 3 – PA Diploma from the IEAA
  • Build your career options and employability
  • Souters is well connected with quality agencies and directly with employers.
  • The course is led by live tutors within a Virtual Classroom, which enables participants to gain personal attention and assistance.

CPD Certification 

All of our courses are also CPD Accredited. You can request CPD certification on completion. CPD (Continuing Professional Development) is a form of accredited training required by many professional bodies such as solicitors, barristers, accountants and many more.

Not only are CPD Courses well respected and known across the globe, but they are also often required for specific industries. A CPD-accredited course on your CV is likely to benefit your job prospects greatly.

PA Course

Additional information


Virtual Classroom 13-17 May 2024, Virtual Classroom 10-14 June 2024, Virtual Classroom 8-12 July 2024, Virtual Classroom 5-9 August 2024, Virtual Classroom 16-20 September 2024, Book flexible study mode