Receptionist Course | Foundation Level Office Skills

'I can only thank for all your help and support...perhaps one day in the future I would like to do a legal secretary course'.

A sound start for your first job as a receptionist or build up your confidence as a junior receptionist.

Course Format

There will be a two-day tutor led course segment followed by supervision and assistance over a one month period on flexi-time to suit your schedule. After the initial induction course, times are flexible to suit. On successful completion, you will be issued with a recognised certficate.

Course Content

Office skills

Company structures and job roles

Health and Safety

Purpose of the Office

Duties of a junior secretary

Receptionist functions and duties

Telephone etiquette and procedure

Incoming and outgoing mail

Basic HR dept functions

Proofreading

Touch typing to 25wpm

Copy typing

Beginner training in MS Word, and your choice of one of  MS PowerPoint, Outlook or Excel (all available in  2007 or 2010).
 

Dates and Duration

We provide tutor led classroom sessions for two days and thereafter you may attend on flexi-hours. Some training can be carried out at home online. Check Schedule for dates

Course Requirements

The main requirement is a standard secondary education, common sense and the desire to get ahead. The course is ideal for people looking for a first job as a junior secretary or receptionist. It is also good for school leavers and foreign workers looking to train for a first office job in the UK.

Benefits

Provides a sound basic set of office skills; Builds confidence; Enables early entry to job market through creating job readiness in the student; £100 credit to other Secretarial or Business Admin courses.