Course Dates
Different date options available (N.B. MS Office and typing training are not conducted during these live course times and can be started at any time):
Monday to Friday (full-time) 11:00 to 16:00.
-Next start 27th February 2012
Saturdays (five weeks) 10:00 to 14:00. commencing Saturday 25th February 2012
Monday and Wednesday evenings (five weeks) 18:15 to 20:15. - next start 13th February 2012
Course Objective
To provide the student with a sound knowledge base and the practical ability to perform effectively in a PA or Secretary role with full job readiness.
Course Content
- Job functions of a PA/Secretary
- Diary Management
- Business Letter Writing foundation
- CV Development
- Composing Faxes, Memorandums and E-mails
- Telephone skills
- Making Travel/Hotel Arrangements
- Filing Systems
- Time Management
- Invoicing/Petty cash
- Client Care
- Complaint Handling
- Work Planning
- Document Presentation and proofreading
- Confidence building
-
Typing and audio skills to proficient level or further if you already touch type
Additional Information
To achieve an overall Diploma pass, you must achieve a pass in the following:
-
The main certificate course exam
-
Tests in MS Word Proficient and one other MS Office subject.
-
The typing and audio typing tests
N.B. The course exam alone will provide you with a PA Secretary Certiificate. If you have previous training in MS Office you can buy an exam supplement for £50.00 to allow you to take Diploma exams and thereby be granted the Diploma; if you are unable to pass the MS Office exams you can buy the necessary training as a supplement at £100.00 per subject. These options are available in the online booking process.
The course alone with a live tutor will take five weeks part time or one week full time; if typing and/or MS Office training is needed we allow three months after the course to complete these elements on flexi-time. These other elements can be commenced before the main course start date if desired.
