Course Dates
Different options available:
- Saturdays (five weeks) 10:00 to 14:00.
- Saturday 11th September.
- Monday and Wednesday evenings (five weeks) 18:15 to 20:15.
- Monday 27th September
- Monday to Friday (full-time) 11:00 to 16:00.
- Monday Monday 26th July, 23rd August, 20th September start dates
Course Objective
To provide the student with a sound knowledge base and the practical ability to perform effectively in a Secretarial/PA role.
Course Content
- Diary Management
- Business Letter Writing
- CV Development
- Composing Faxes, Memorandums and E-mails
- Telephone skills
- Making Travel/Hotel Arrangements
- Filing Systems
- Time Management
- Organising meetings
- Taking minutes at meetings
- Invoicing/Petty cash
- Delegation
- Client Care
- Work Planning
- Document Presentation
- Confidence building
*Available Option
Assessments available for Individual IT skills in the following MS Office subjects:
- MS Word
- MS PowerPoint or Outlook
*Please note that this is available to students who only attend the certificate course but
would like to receive a Diploma as they already have generic skills.
Additional Information
To achieve an overall Diploma pass, you must achieve a pass in the following:
- The main certificate course
- Tests in MS Word Proficient and either MS Outllook or MS PowerPoint
- The typing and audio typing tests.
N.B. If you have low competence in the above areas, you should consider the add-on training on offer.
