Course Dates
Different date options available (N.B. MS Office and typing training are not conducted during these live course times and can be started at any time):
Monday to Friday (full-time) 11:00 to 16:00.
-Next start 21st May 2012 then 18th June 2012
Saturdays (five weeks) 10:00 to 14:00. commencing Saturday 23rd June
Monday and Wednesday evenings (five weeks) 18:15 to 20:15. - 1st Oct 12
Course Objective
To provide the student with a sound knowledge base and the practical ability to perform effectively in a PA or Secretary role with full job readiness.
Course Content
- Job functions of a PA/Secretary
- Diary Management
- Business Letter Writing foundation
- CV Development
- Composing Faxes, Memorandums and E-mails
- Telephone skills
- Making Travel/Hotel Arrangements
- Filing Systems
- Time Management
- Invoicing/Petty cash
- Client Care
- Complaint Handling
- Work Planning
- Document Presentation and proofreading
- Confidence building
-
Typing and audio skills to proficient level or further if you already touch type
Additional Information
To achieve an overall Diploma pass, you must achieve a pass in the following:
-
The main certificate course exam
-
Tests in MS Word Proficient and one other MS Office subject.
-
The typing and audio typing tests
N.B. The course exam alone will provide you with a PA Secretary Certiificate. If you have previous training in MS Office you can buy an exam supplement for £50.00 to allow you to take Diploma exams and thereby be granted the Diploma; if you are unable to pass the MS Office exams you can buy the necessary training as a supplement at £100.00 per subject. These options are available in the online booking process.
The course alone with a live tutor will take five weeks part time or one week full time; if typing and/or MS Office training is needed we allow three months after the course to complete these elements on flexi-time. These other elements can be commenced before the main course start date if desired.
A RECENT COURSE GRADUATE SAID:
Hi,
I just wanted to mention that I got a job! I'm working as a personal assistant at a music production company specialising in advertisement and TV background music for the BBC. Thank you so much for everything you've taught me, it has been very helpful and my boss has been very impressed with the things that I know. Already he trusts me to handle the business correspondence for the company. Thank you again for all your support.
Best Regards,
Ran.
