Objective and Overview
This 3 day format is aimed at Junior Managers, Administrators, Executive PAs, PAs and experienced Secretaries who wish to explore and develop advanced skills in communication, influencing, confidence and achieving results.
This is a highly experiential and applied style. It draws on advanced techniques and knowledge from business, Neurolinguistic Programming, Emotional Intelligence and coaching.
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Benefits
- Take your personal performance to a higher level with results
- · Advance your career
- · Improve working relationships and manage others successfully
- · Get more job satisfaction
- · Increase confidence to tackle new and challenging situations
- · Reduce stress at work
- · Understand how to play to your strengths more of the time
- · And much more…
Who is it for?
Ambitious and experienced administrators, Executive PA's and senior support staff.
Format and duration
-Workshop - 3 days. 09:30 to 17:00 days 1 & 2, 09:30 to 16:00 Day 3
-Next dates 17th to 19th July 2012 then 16th to 18th October 2012
-Personal 50 minute, one to one, coaching call with the course tutor – approximately 4 weeks after the workshop.
-30 days post course email support.
-Recommended reading with book provided
Content
Achieving goals
· Learn the ‘Well Formed Outcome’ process for setting goals, so that you achieve objectives more consistently and easily.
· Develop a systemic approach to planning, so that you understand the wider consequences of your actions and avoid the pitfalls.
· Become solution focussed.
· Achieve more results from less effort.
Developing yourself and the people you manage
· Know how to get people on your side.
· Understand what drives people to behave like they do.
· Learn a coaching approach to managing others and how to get the best from them.
· Find out how to really motivate people, including yourself.
· Learn tools to avoid conflict at work.
Communicating and influencing
· Learn how you can increase the effectiveness of your communications by 100%+.
· Increase your rapport building skills to enhance relationships and understanding.
· Develop feedback loops to measure your effectiveness and adapt your style.
· Understand how we distort, delete and generalise when communicating and how to use precision language to overcome this.
· Avoid misunderstandings and communicate clearly.
Confidence and well being at work
· Enjoy more confidence.
· Know how to positively manage your emotional state.
· Understand the part that your belief system plays in influencing what you do, say and achieve and how to use this knowledge to achieve more.
· Reduce stress at work.
· Use a modelling technique to learn how to tackle challenging situations more easily.
One to one coaching call
The one to one personal coaching call, 4 weeks after the workshop, will provide an opportunity for you to reflect on your exerience in the course, discuss and resolve challeges and set next actions in your own personal development programme.
Recent delegates said:
“Very enriching training course, learning how to be an effective person in life. Learn more about yourself and how the psychological aspect is important. I personally learned that I can achieve any goal as long as I believe in myself.” ...April 2012
Tefla Al-Ahbabi, Administrative Assistant, Aspire Academy, Qatar.
“Course exceeded expectations as I feel it has inspired me to make a real change in how I feel about myself and the potential that I have to succeed in both my personal and work life.” April 2012
'Excellent course, excellent tutor, highly recommended'
April 2012
A few from earlier courses:
“This has been an excellent course which has enabled me to deconstruct my understanding of my behaviour and its impact on others. The coach was outstanding in his level of knowledge and quality of delivery. I have been able to address issues that I have deliberately avoided in the past.” Carole Bird.
“This course is excellent for every kind of position.” Vasilika Papa, PA to CEO, Tirana International Airport, Albania
